FREQUENTLY ASKED QUESTIONS
Please be sure to read our Policies and "Know Before You Go" pages for answers to any questions you might have.
Is Golf Collective open to the public?
Yes! Anyone is able to book a bay at Golf Collective. Click here to book a bay today!
How do I access the facility?
Members of Golf Collective will be given a PIN code to access the facility. Non-members will be emailed a PIN code after they make their booking.
I'm having trouble accessing the door via the app. What should I do?
If you are having trouble accessing the door via the app, please ensure that you have a stable internet connection and that your app is up to date. If you are still experiencing issues, please contact our support team for assistance.
How do I log into the Trackman simulator?
To log into the Trackman simulator, use the same login credentials that you used to create your Golf Collective account. You can also use the Trackman app to scan the QR code on the screen. If you are having trouble logging in, please contact our support team for assistance.
Can I bring guests to the Golf Collective?
Yes, you can bring guests to the Golf Collective. However, please note that guests will need to fill out the waiver and release of liability.
How do I book a bay?
To book a tee time, click here. You can view available tee times and reserve your spot online.
Are golf clubs available for rent?
No, Golf Collective does not provide golf clubs. Please ensure to bring your own.
There are balls in the bays, can I take them?
No, Golf Collective provides specialized Titleist Pro V1 RCT balls that have been specifically designed for use in golf simulators. Please do not remove these balls from the facility.